|
| That will depend on the item selected. Trophies usually
have either 2 or 3 lines with between 20-40 letters per line. The exact
amount will depend on the trophy selected. Medallions can usually
accommodate up to 3 lines with 10-13 letters per line. In either case, when
the award is added to your shopping cart, the inscription information form
will tell you what is available.
BACK TO TOP |
| Plaque inscriptions are 10 cents per letter & $2.50 per logo. Always. What good is an award that doesn't say why it was given? At Berger Novelties & Awards, we believe in fair and honest pricing.
Trophy inscriptions include the first 50 letters or characters Free. Additional letters are 10 cents each and Logos are $2.50 each Always
Medallions have a $5 setup fee in addition to the 10 cents per character charge, for quantities less than 10 to cover the labor time involved in adjusting our engraving equipment for these odd shaped
items. BACK TO TOP |
The trophy order page allows you to enter the inscription
information for your award as well as any other customizations. When the
trophy settings are exactly as you want them, simply press the "add to my
cart" button to place the item in your shopping cart. The trophy order page
then reappears with your inscriptions and other customizations still intact.
This allows you to make small modifications (for example, changing the third
line of text from "2nd Place" to "3rd Place" ) and order more items without
having to retype in any of the information that remains the same on all
awards.
However, if you do have problems specifying the inscriptions, please leave
the personalization information blank and e-mail us the instructions at
engraving@bergernovelties-awards.com. Please don't forget to include the
order confirmation number with your e-mail.
BACK TO TOP |
At Berger Novelties & Awards, our goal is to always ship your awards within 5-10 working days, no matter how large the order or what time of year it is. Once your order is received, we will immediately review your entire order and confirm your customizations. If there are no problems, we will begin work on the order. As soon as your order ships, we will e-mail you an order confirmation which will include the UPS tracking number.
BACK TO TOP |
| By submitting a design to Berger Novelties & Awards, you
warrant and represent that you are the sole, legal owner or licensee of all
rights, including copyright, to each copyright, service mark, trade name,
trademark, logo, portrait, graphic, artwork, statement, photograph, picture
or illustration of any person or any other intellectual property included in
such design. Further you warrant and represent that no part of the
design:(1) is the subject of any notice of such infringement you have
received; (2) violates or infringes upon any common law or statutory right
of any person or entity, including, but not limited to, rights relating to
copyrights, trademarks, contract rights, moral rights or rights of public
performance or (3) is subject to any restriction or right of any kind or
nature whatsoever which would prevent Berger Novelties & Awards from legally
reproducing the images or text submitted. You agree to defend, at your sole
expense, any claim, suit, or proceeding brought against Berger Novelties &
Awards which relates to, or is based upon, a claim that any portion of the
design infringes or constitutes wrongful use of any copyright, trademark, or
other right of any third party, provided that Berger Novelties & Awards
gives you written notice of any such claim and provides you such reasonable
cooperation and assistance as you may require in the defense thereof. You
shall pay any damages and costs assessed against Berger Novelties & Awards
pursuant to such a suit or proceeding. Further, you agree to indemnify and
hold Berger Novelties & Awards harmless from and with respect to any such
loss or damage (including, but not limited to, reasonable attorneys' fees
and costs) associated with any such claim, suit or proceeding. All items
shown on this web site containing corporate logos or registered trademarks
are shown only to illustrate Berger Novelties & Awards logo reproduction
capabilities. Purchase of merchandise from Berger Novelties & Awards in no
way, shape or form grants you permission to reproduce logos, nor does it
transfer, grant or lease ownership of any logos or trademarks to you.
BACK TO TOP |
| Berger Novelties & Awards offers FREE Ground UPS Shipping
to addresses in the continental U.S. on all orders totaling $200 or more.
Orders totaling less than $200 are subject to a $10 shipping and handling
fee. Please read all about your shipping options on our shipping page.
BACK TO TOP |
| The cost of expedited shipping varies on how fast you want
it. Berger Novelties & Awards offers multiple shipping options including
overnight service. Please refer to our shipping chart for the cost of these
options. Remember, a signature is required at delivery time for all
expedited shipments. Please read all about your shipping options on our
shipping page.
BACK TO TOP |
| Yes. You can use the UPS & FEDEX online package tracker by
clicking here to follow your awards as they wind their way to your door. We
also have a shipping chart which shows the approximate shipping time from
Berger Novelties & Awards. Please read all about your shipping options on
our shipping page.
BACK TO TOP |
| Unfortunately, we have discontinued shipping to overseas
addresses. This is due to the inability to guarantee any reasonable
timeframe for the delivery and the inconsistency of the treatment that the
products receive. We have always strived to support our customers around the
world but the chances of a problem occurring during overseas shipment are so
much greater than with domestic orders. Normally, this may be OK with the
customer but since Awards are usually desired by a specific date for
presentation, any discrepancy during delivery has the potential to cause a
big problem. We have always believed that the sale is not complete until the
Awards are in your hands and this situation was not acceptable. We are
sorry. Please read all about your shipping options on our shipping page.
BACK TO TOP |
| At Berger Novelties & Awards, we accept Visa,
MasterCard, Discover along with
PAY-PAL and Check by Phone.
BACK TO TOP
|
| Yes. Berger Novelties & Awards uses only the highest level
of security available. Our SSL (secure socket layer) server encrypts your
credit card data so that even if someone managed to intercept it, it would
be useless. Remember, reports have shown, shopping on the internet is safer
than giving your credit card to the waitress in your favorite restaurant.
Please see our Secure Shopping Guarantee for the details.
BACK TO TOP |
Yes, in fact, we guarantee your security. Usually credit
card companies limit a customers liability to $50 when their card is lost or
stolen. We are so sure of our systems security that we will reimburse you
these charges (up to $50) that your credit card company charges you due to a
stolen account number that happened as a direct result of you doing online
business with Berger Novelties & Awards. Please see our Secure Shopping
Guarantee for the details.
BACK TO TOP |
| Orders shipped to Illinois addresses will have a sales tax
of 6.25% added to the total. If you don't live in Illinois, and your state
has a sales tax, it is your responsibility to pay the sales tax directly to
your state government. If you are an Illinois institution exempt from sales
tax then e-mail us at customer service with your tax exemption number and
you won't be charged for sales tax.
BACK TO TOP |
Please e-mail customer service as soon as you notice the
problem. If it is an engraving mistake, we can usually send out a
replacement plate right away rather then you having to return the whole
award. But in any case, don't worry, we will work with you to make it right.
BACK TO TOP |
| Merchandise to be returned for store credit, refund, or
replacement must have written permission obtained in advance. Items that
have been Engraved or Personalized are NOT RETURNABLE.
A return merchandise authorization (RMA) number must accompany all returns
to ensure proper credit is given. Please e-mail Customer Service for this
authorization. The items must be in saleable condition and a 30% restocking
fee (minimum $3.00 per award) will be deducted. Shipping charges will not be
refunded.
BACK TO TOP |
| Images of products are for example purposes only. Colors,
bases, columns, figures and actual products may differ based on product
selection and availability. We reserve the right to upgrade your product if
an item is not available to meet the scheduled delivery, this would be done
at no additional charge.
BACK TO TOP |
One of the ways we achieve our low prices is by maintaining
our complete catalog in a downloadable online form. This enables us to show
you our selection with all the recent additions included and the obsolete
items removed. This also means no surprises for you and eliminates the
considerable expense associated with producing, distributing and revising
paper catalogs.
BACK TO TOP |
| e-mail us at
customer_service@bergernovelties-awards.com for anything you
need and we will answer your question within 24 hours, usually sooner.
BACK TO TOP
Images of products are for example purposes only.
Colors, bases, columns, figures, and products will differ based on customer
selection and product availability.
BACK TO TOP |
TOLL FREE (877) 561-1221
